Advanced Analytics Solution



September 11, 2020
01. Business Need
  • Provide all together new view to existing data
  • Enable customer for data analytics
  • Improve customer satisfaction
  • Reduce support / enhancement cost to customer.
02. Challenges
  • Providing platform which can connect to multiple system.
  • Understanding end-customer analysis needs & design data warehouse connecting multiple applications.
  • Meeting customer SLA for real time needs of reporting.
  • Supporting Legacy & Next gen application at the same time.
03. Solution
  • Designed solution base on SharePoint, SSRS, SSAS
  • Developed single schema to support multiple product and customer needs.
  • Supported existing SSO framework.
04. Benefits
  • Enabled end-user to derive business value from existing data.
  • Reduced dependency on support team for customer reporting needs.
  • Introduced new revenue stream for client.
  • Improved customer satisfaction.
  • Made client step-head of market competition.